Privacy policy.

Aussie Oyster Trays Pty Ltd (“Aussie Oyster Trays”, “we”, “us” or “our”), recognises the importance of protecting the privacy and rights of individuals in relation to their Personal Information. This is our privacy policy and it tells you how we collect and manage your Personal Information.

 We respect your rights to privacy under the Privacy Act 1988 (Cth) (“Act”) and we comply with all of the Act’s requirements in relation to the collection, management and disclosure of your Personal Information.

 What is your Personal Information?

 “Personal Information” has the meaning given to it in the Act.  Generally, it includes any information that can be used to personally identify you.  This may include your name, address, telephone number, email address and occupation, and information about your dealings with us.

 What Personal Information do we collect and hold?

 Depending on the nature of our relationship with you, we may collect the following types of Personal Information:

  1. Initial identification details: name, residential address and date of birth;

  2. Contact details: telephone, residential, mailing and email addresses;

  3. Demographics: date of birth, gender, age, purchase history, income, occupation, hobbies and interests;

  4. Confirmation of identity details: including driver’s licence number and passport details;

  5. Product and service information: details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;

  6. Business partner details: where you are engaged by us as a business partner, the name of the business that you work for, your role within the business, and your contact details;

  7. Work details: where you are engaged by us as a service provider, contractor or agent, information about your performance;

  8. Job applicant details: where you apply for a job with us, information about you that will help us decide whether to offer you the job, including your job application or resume, and references;

  9. Financial information: including methods of payment you use, credit reports we receive, and any information you provide in relation to application for finance or in-store credit;

  10. Feedback: information relating to you that you provide to us directly through our website or service centre, customer surveys or visits by our representatives from time to time;

  11. Health information: information we collect about you that we consider reasonably necessary to protect the health and safety of our premises, staff and customers; and

  12. Analytics: information relating to you that you provide to us indirectly through use of our websites or online presence, including your IP addresses.

It would be unusual for us to need to collect all or even most of the above information from you. The information we will require will depend on the specific service(s) that we provide to you and/or the specific interactions we have with you.

 How do we collect your Personal Information?

 Direct collection: We collect your Personal Information directly from you unless it is unreasonable or impracticable to do so. When collecting Personal Information from you, we may collect in ways including:

  • through your access and use of our website;

  • when you complete an application or purchase order or ask for a quote to be prepared;

  • when you make an in-store or on-line purchase;